Last Updated: July 31, 2026
1. Introduction
PeachyTalks (“PeachyTalks,” “we,” “us,” or “our”) provides an AI mental health skills app and related services (the “Services”). This Privacy Policy explains how we collect, use, and share information when you use the Services.
Controller: Peachy Technologies, LLC
Contact: support@peachytalks.com
By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address and any optional profile details you choose to provide.
- User Content: Text inputs, responses to prompts, and other content you submit in sessions.
- Subscription & Payments: Purchase and subscription details processed by app stores/billing providers. We do not store complete payment card details.
- Support Communications: Information you send when you contact us.
2.2 Information Collected Automatically
- Device & Log Data: IP address, device type, OS, app version, crash/performance data.
- Usage Data: Session duration, screens/features used, interactions.
- Analytics/Storage Technologies: We may use SDKs or similar technologies to help operate and improve the Services. Where required by law, we will seek consent before using non-essential analytics.
- Advertising Identifiers & Attribution: We access device advertising identifiers only with your platform’s permission (e.g., Apple’s App Tracking Transparency). We also use aggregate attribution frameworks (e.g., SKAdNetwork) and other measurement tools to understand advertising performance.
3. How We Use Information
- Provide & Operate the Services: Account creation, core features, troubleshooting, and support.
- Improve & Develop: Analytics, A/B tests, diagnostics, crash/performance monitoring.
- AI Features: When you use AI features, your inputs and outputs are processed by our model providers to generate responses.
- Communications: Service notices and updates; you can opt out of non-essential communications.
- Safety, Security, Legal: Detect, prevent, and respond to fraud, abuse, or security incidents; comply with legal obligations.
4. How We Share Information
We share information only as described below:
Consent to Share Consumption Data with Apple:
By using our app and making in-app purchases, you consent to our sharing of data regarding your usage and consumption of purchased content with Apple, as part of our efforts to resolve refund requests. This information may include details about how you have accessed and interacted with the purchased content. The purpose of sharing this data is to help Apple make an informed decision regarding refund requests. We ensure that such data sharing is done in compliance with Apple's policies and only as necessary to process your requests.
- Service Providers: We use vendors that act on our instructions to operate and improve the Services, including analytics (e.g., PostHog), subscriptions/billing (e.g., RevenueCat and app store billing), messaging/experiments (e.g., Customer.io), hosting/cloud, crash/performance, and AI model providers (e.g., OpenAI).
- Business Transitions: In a merger, acquisition, or asset transfer.
- Legal/Safety: Where required by law or to protect rights, safety, and integrity of the Services and users.
5. Regional Access & Compliance
We may use IP-based geolocation to manage access and comply with regional rules or platform requirements.
6. Data Security
We use reasonable administrative and technical safeguards appropriate to our business and the nature of the information we process.
7. Data Retention
We keep personal information as long as needed to provide the Services and for legitimate business needs (e.g., security, fraud prevention, legal compliance). When no longer needed, we delete or de-identify the information.
8. Your Privacy Rights
Depending on your location, you may have rights such as access, correction, deletion, objection, or portability. To make a request, contact support@peachytalks.com. We will respond as required by applicable law.
9. Children’s Privacy
The Services are intended for adults 18+. We do not knowingly collect personal information from anyone under 18. If you believe a minor provided information, contact us and we will delete it.
10. Third-Party Links
The Services may contain links to third-party sites or services. Their privacy practices are governed by their own policies.
11. Changes to This Policy
We may update this Policy from time to time. We will post the updated version with a new “Last Updated” date. Continued use of the Services means you accept the updated Policy.
Contact
Email: support@peachytalks.com
